Comments on: Renting from Hertz? Here’s How to Protect Yourself From Their Costly And Criminal Mistakes

By: Jason

Jason — Mon, 02 Sep 2024 14:48:24 +0000

Thanks for the article – somehow I missed all these stories in the past. Guess it’s time to follow up on my 8 hour rental 6 weeks ago that still hasn’t hit my credit card…

By: Melanie G

Melanie G — Sat, 24 Aug 2024 22:56:25 +0000

Worst company ever. I am Pres Circle which is why I have rented. Boston – got a FILTHY car with trash in it. Yep…old cups with straws and it reeked of cigarette smoke. Nasty. Had to wait an hour. Thieves, basically. Can’t understand how they are still in business or there is not a giant law suit against them for the false arrests. Horrible.

By: Ken D.

Ken D. — Sat, 24 Aug 2024 19:13:07 +0000

Didn’t OJ say “They’re not number 1, But they try harder”? Keep it up and they won’t be around either!

By: Scott

Scott — Fri, 23 Aug 2024 16:56:32 +0000

Returned car a day early guy in garage at DFW said couldn’t get me a receipt. They billed my 5 more days said I never returned car. 3 months of emails calls even going to the location in home town, with boarding pass, hotel checkout and even parking garage receipt from destination. Never got any response from Hertz except form letter. AMEx request information per my dispute just got form letter. Joke how are they still in business

By: derek northcutt

derek northcutt — Fri, 23 Aug 2024 02:00:18 +0000

I rented a car at Frankfurt-am-Main airport, — when I returned it the clerk at the office told me she was going to charge me a cleaning fee for dog fur in the car. I told her I have never owned a dog, do not like dogs, and wouldn’t have brought one to Germany to drive around Hesse Land with him. And then I pointed out that there are no restrictions anyway to carrying pets, and furthermore I want to see the dog fur in the car. Sorry, it’s been taken away already.

Rented an electric car in Palm Springs to catch a flight in San Diego. Was told to return it at least 75% charge. Went to three charging stations, first two refused to connect to car’s computer, third was charging so slowly (added 1% in 45″) that we had to leave to catch our flight. Told return clerk about the issue and he promised there would be no charge, yet of course got a rebill from Hertz for an additional $161 — $10/KwH! Disputed it, of course.

They are really just bandits.

By: Jordan Christopher Garcia

Jordan Christopher Garcia — Fri, 23 Aug 2024 01:21:57 +0000

I rented from Hertz out of desperation after getting screwed by National. Hertz gave me a printout of the estimated charges at 138.33 per day for two days. I returned the vehicle and was billed $965. Hertz claims the contract said $240 per day was on the contract and would not honor the printed quote. I have gotten them to agree not to charge the extra day, but they will not budge on the rate. Scam of a company and I may file legal action.

By: Tony N

Tony N — Thu, 22 Aug 2024 23:37:29 +0000

You would think this only happens in a third-world, poor, scam-related country. Its amazing that Hurts-Hertz is still in business with so many Lawyers in America. and scams like this still keep happening.

By: Dwondermeant

Dwondermeant — Thu, 22 Aug 2024 23:29:04 +0000

OJ said they are number 1
And we can all trust OJ RIP
Make Hertz Great Again!

By: Arthur

Arthur — Thu, 22 Aug 2024 23:11:44 +0000

I don’t leave without a receipt, paper or email.

By: IL Goldstein

IL Goldstein — Thu, 22 Aug 2024 22:57:10 +0000

I don’t really see any advice in the article. I rented from Hertz one time in Chicago. The counter was jammed, the people unhelpful, the car OK. The only bright spot was the shuttle driver when we dropped off, he was a gem.

I usually rent from Alamo. Generally lowest price from Costco Travel.