Comments on: Mom Sues American Airlines & Wins: Was Told Kids Aren’t Entitled To Seats, Can Get Kicked Off For Any Reason https://viewfromthewing.com/mom-sues-american-airlines-wins-was-told-kids-arent-entitled-to-seats-can-get-kicked-off-for-any-reason/ Thought Leader in Travel Thu, 21 Dec 2023 15:06:04 +0000 hourly 1 https://wordpress.org/?v=6.6.1 By: Plane Drama: Parents Refuse to Give Up Toddler's Seat for Disabled Man – Right or Wrong? - View from the Wing https://viewfromthewing.com/mom-sues-american-airlines-wins-was-told-kids-arent-entitled-to-seats-can-get-kicked-off-for-any-reason/comment-page-1/#comment-5606386 Thu, 21 Dec 2023 15:06:04 +0000 https://viewfromthewing.com/?p=193529#comment-5606386 […] Airlines takes the position that children under two aren’t entitled to seats, even when the family has paid for a seat. They can be bumped out of the seat for another passenger for any reason, and the family […]

]]> By: marlene t https://viewfromthewing.com/mom-sues-american-airlines-wins-was-told-kids-arent-entitled-to-seats-can-get-kicked-off-for-any-reason/comment-page-1/#comment-5586604 Sat, 04 Nov 2023 01:09:55 +0000 https://viewfromthewing.com/?p=193529#comment-5586604 All airlines try to scam passengers and impose unjust rules in their favor. They lie about flights being delayed and hold passengers hostage on run ways for hours without proper ventilation and accurate delay times. There needs to be rules in place to stop airlines from their poor customer practices. They need to be penalized when they are in the wrong. If a flight is delayed or cancelled (because there are not enough passengers) the airline should owe a refund. They should not be allowed to keep your money if you change your mind and cancel a flight. Its about time to change things!

]]> By: Boraxo https://viewfromthewing.com/mom-sues-american-airlines-wins-was-told-kids-arent-entitled-to-seats-can-get-kicked-off-for-any-reason/comment-page-1/#comment-5586583 Sat, 04 Nov 2023 00:05:52 +0000 https://viewfromthewing.com/?p=193529#comment-5586583 Why would any sane general counsel litigate a matter that could easily be settled with a small cash payment or worthless AA miles?

This is not going to prevent a rush of claims as I can’t imagine it is AA policy to re-sell seats that have been purchased for toddlers (particularly as most parents are smart enough to bring car seats).

It just makes the airline look foolish, generates ill will and incentivizes others to seek relief in small claims court. Estupido!

]]> By: CJMAC https://viewfromthewing.com/mom-sues-american-airlines-wins-was-told-kids-arent-entitled-to-seats-can-get-kicked-off-for-any-reason/comment-page-1/#comment-5586517 Fri, 03 Nov 2023 20:17:13 +0000 https://viewfromthewing.com/?p=193529#comment-5586517 Spirit Airlines is a joke too. I’m purchased a ticket as well as “travel insurance” to visit my dad. Unfortunately my dad passed away before my trip so I wanted to cancel my flight and recv a full refund since I purchased insurance. SA said they would only credit me for a new flight instead of a refund because the ticket was in my name and I’m not the one that died….SERIOUSLY, because I’m not the one that died. Well I took my complaint about this to Twitter, and within minutes none day Spirit corporate emailed me and assured me I will get my full refund immediately. The power of social media!! I never and will never fly with them ever again!!!!

]]> By: Em https://viewfromthewing.com/mom-sues-american-airlines-wins-was-told-kids-arent-entitled-to-seats-can-get-kicked-off-for-any-reason/comment-page-1/#comment-5586292 Fri, 03 Nov 2023 07:25:46 +0000 https://viewfromthewing.com/?p=193529#comment-5586292 I flew an oversold flight out of PDX recently (Alaska) with a child in her on seat using a car seat—-this is the safest way to fly, but I don’t blame parents when lap infants are free. Anyways, the boarding agent stopped me to confirm the age of my child (24 months exactly) and I think if I had said under 2 they had planned to revoke her seat. These chronically oversold routes are a huge headache for travelers

]]> By: payal https://viewfromthewing.com/mom-sues-american-airlines-wins-was-told-kids-arent-entitled-to-seats-can-get-kicked-off-for-any-reason/comment-page-1/#comment-5586275 Fri, 03 Nov 2023 06:25:35 +0000 https://viewfromthewing.com/?p=193529#comment-5586275 I recently had the worst experience in AA, my 1st time traveling with AA. I was traveling alone with my 1.5 yr old, on a red eye flight. During boarding they simply refused to provide priority seating for me and my kid, even at our special request by the attendants at the boarding gate. The reason of refusal being AA provides priority seating for family with kids only for those whose kids will be seated on a car seat. What on earth is the logic *for only kids on car seats*!
I am disgusted by this horrendous airline’s nasty attitude!! In a day and time when customer service matters for a business, how is such an airline surviving and why no one is regulating such offenses? Many people go through similar issues but generally avoid conflict with airlines & never pursue legal action with time energy & money. But these nasty airlines deserve to be sued as they take advantage of helpless people. Wish there was a regulatory body to complain to .

]]> By: Todd Baker https://viewfromthewing.com/mom-sues-american-airlines-wins-was-told-kids-arent-entitled-to-seats-can-get-kicked-off-for-any-reason/comment-page-1/#comment-5586255 Fri, 03 Nov 2023 05:09:53 +0000 https://viewfromthewing.com/?p=193529#comment-5586255 This is why I don’t fly. If I want to be treated rudely, I can just go to work, I don’t have to pay the airlines hundreds of dollars for the privilege!

]]> By: Angela https://viewfromthewing.com/mom-sues-american-airlines-wins-was-told-kids-arent-entitled-to-seats-can-get-kicked-off-for-any-reason/comment-page-1/#comment-5586203 Fri, 03 Nov 2023 01:30:14 +0000 https://viewfromthewing.com/?p=193529#comment-5586203 Generally, so then passengers need to stop asking for an empty seat if they have an infant under 2, as they do not have a paid ticket for the infant. If you want your infant to have a seat buy a seat

]]> By: Trrosen https://viewfromthewing.com/mom-sues-american-airlines-wins-was-told-kids-arent-entitled-to-seats-can-get-kicked-off-for-any-reason/comment-page-1/#comment-5586100 Thu, 02 Nov 2023 20:20:27 +0000 https://viewfromthewing.com/?p=193529#comment-5586100 There was no precedent set here, as you cannot set a precedent in small claims court. Even if you could, it would only exist in that one particular court.
She is a lawyer that filed in small claims court because she knows that the judge there does not have to follow the letter of the law, and can just rule on their own opinion of fairness.
The only thing she succeeded in doing is getting American Airlines to require the children under two must have a child seat when sitting in a seat. They have removed any option of discretion.

]]> By: Richard https://viewfromthewing.com/mom-sues-american-airlines-wins-was-told-kids-arent-entitled-to-seats-can-get-kicked-off-for-any-reason/comment-page-1/#comment-5586057 Thu, 02 Nov 2023 18:13:49 +0000 https://viewfromthewing.com/?p=193529#comment-5586057 Nothing will happen to discipline the F/A because the Union will prevent that.

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