Comments on: Delta’s ‘Premium’ Promise Falls Apart: First Class Passenger Told ‘You’re Entitled To A Seat, Not A Tray Table’ https://viewfromthewing.com/deltas-premium-promise-falls-apart-first-class-passenger-told-youre-entitled-to-a-seat-not-a-tray-table/ Thought Leader in Travel Sun, 24 Nov 2024 09:23:35 +0000 hourly 1 https://wordpress.org/?v=6.6.1 By: Jodi https://viewfromthewing.com/deltas-premium-promise-falls-apart-first-class-passenger-told-youre-entitled-to-a-seat-not-a-tray-table/comment-page-3/#comment-5900046 Sun, 24 Nov 2024 09:23:35 +0000 https://viewfromthewing.com/?p=216500#comment-5900046 So this is how you fix these losers. If, your smart customers. U stop flying on these unfair airlines. You are their paycheck. Without your buisness. They don’t stay in buisness. They will have to change. Or, they go out of buisness. But enough have to stand up for what’s right. For change to happen. Most r lazy nowadays to see or make change happen. Too many losers in the world nowadays. If more were like me. The world would be a better place. Lawless authority wouldn’t exist.
if, I was in charge.

Unfair & crooked companies.
Wouldn’t, exist either.

But if you rather complain then fix the problems. I can’t help you.

Some things u can’t fix alone.
This, is one of them.

Tell president Trump to fix garbage companies like this too. Make unfair buisness practices be illegal.

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By: Web Willy https://viewfromthewing.com/deltas-premium-promise-falls-apart-first-class-passenger-told-youre-entitled-to-a-seat-not-a-tray-table/comment-page-3/#comment-5899994 Sat, 23 Nov 2024 22:32:36 +0000 https://viewfromthewing.com/?p=216500#comment-5899994 Just flew from Ontario CA back to Atlanta. Sat in row 26. C, the move screen pops up from between the seat, the swivel
Is broker and they use masking tape to hold together. Low budget, most airline use duck tape!!!

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By: Dean Perry https://viewfromthewing.com/deltas-premium-promise-falls-apart-first-class-passenger-told-youre-entitled-to-a-seat-not-a-tray-table/comment-page-3/#comment-5899968 Sat, 23 Nov 2024 19:41:37 +0000 https://viewfromthewing.com/?p=216500#comment-5899968 I contacted Delta about seats in Delta one class. The seats were marked not available and I wanted to know why. The agent I messaged with told me there was no stowage for those seats. I told him did not need and asked the cost. He told me there was no cost and upgraded our seats. When arriving at the airport we were told that was an error and even though I had a print out of the conversation they would not honor it and asked that we pay 10K for the seats. We refused a d asked for original seats in comfort+ but we were told they were now full and if we wanted to go home from Australia we would have to fly in main. We did because we were also told there were no seats until 3 days and any expense was our problem. Oh I should .mention the Delta one seats we showed to be in were sold to.others.

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By: Walter Chen https://viewfromthewing.com/deltas-premium-promise-falls-apart-first-class-passenger-told-youre-entitled-to-a-seat-not-a-tray-table/comment-page-3/#comment-5899944 Sat, 23 Nov 2024 17:21:45 +0000 https://viewfromthewing.com/?p=216500#comment-5899944 That’s Delta. I flied in domestic premium class in Delta, the overhead bin indicates it’s for premium class passengers but the flight attendant put in a oversized luggage and damaged my camera. He told me that you can check your camera now during the boarding, and I couldn’t find out the DSLR lenses has lost focus and light detection. After complaint to Delta, they told me that they can’t control what passengers did. (As a matter of fact, Delta’s flight attendant broke my DSLR lenses…) I never fly Delta and I think it is one of my best decision ever since I later didn’t encounter this kind of issue ever in about 40 flights in 2 years.

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By: Emma Jay https://viewfromthewing.com/deltas-premium-promise-falls-apart-first-class-passenger-told-youre-entitled-to-a-seat-not-a-tray-table/comment-page-3/#comment-5899934 Sat, 23 Nov 2024 16:26:10 +0000 https://viewfromthewing.com/?p=216500#comment-5899934 This same issue happened to me on Delta First Class. The flight attendants did not care. My husband swapped seats with me so I could have his tray and he had his meal etc on his lap. This was a special trip for us as I was pregnant with my first and travelling to tell my parents. Instead of being a positive experience, it was stressful and completely not worth the extra cost. The only benefit is I had extra room to deal with my nausea. The flight attendants didn’t even clear the garbage away timely, preferring to leave it on the table/my husband’s lap and chat instead. It was vile encounter indeed.

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By: Maria https://viewfromthewing.com/deltas-premium-promise-falls-apart-first-class-passenger-told-youre-entitled-to-a-seat-not-a-tray-table/comment-page-3/#comment-5899932 Sat, 23 Nov 2024 16:13:37 +0000 https://viewfromthewing.com/?p=216500#comment-5899932 I am surprised by this I once flew on delta from last Vegas Nevada to Miami FL with my husband and we were first class passengers that although our seats were purchased together, we were sat apart because their was an issue that is what the stewardess told us that one of our chairs was malfunctioning and that their were no other chairs together in first class so we had a choice of missing our, and flying out the next morning but she could not guarantee that there would be two chairs together in that flight because she was only the stewardess on this flight not the airport reservations specialist and the she could not delay the flight because she had other passengers to assist imagine my shock and dismay I looked at my husband for guidance and he said let’s just go with whatever this young lady has for us well she sat my husband in the middle of the plain in in a middle seat seat in coach and I got sat in the back of the plain coach across from one of those bathrooms horrible absolutely horrible and when I called the next day and complained to delta I was told we’ll your flight went well and you arrived safely what more could you possibly want and then she hung up on me I decided that day I would never fly Delta again and I have not and never will!

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By: Alison Hamling https://viewfromthewing.com/deltas-premium-promise-falls-apart-first-class-passenger-told-youre-entitled-to-a-seat-not-a-tray-table/comment-page-3/#comment-5899927 Sat, 23 Nov 2024 15:48:32 +0000 https://viewfromthewing.com/?p=216500#comment-5899927 I had been buying business class on American Airlines and found the perks to be inconsistent and unpredictable. Last week I booked Frontier “upfront plus” for a third of American’s price and got every perk except the spotty drink and food service.

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By: Athena Black https://viewfromthewing.com/deltas-premium-promise-falls-apart-first-class-passenger-told-youre-entitled-to-a-seat-not-a-tray-table/comment-page-3/#comment-5899919 Sat, 23 Nov 2024 14:50:44 +0000 https://viewfromthewing.com/?p=216500#comment-5899919 Just another reason I will not cross ontona Delta Plane their flight attendants are bad enough.

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By: Melinda https://viewfromthewing.com/deltas-premium-promise-falls-apart-first-class-passenger-told-youre-entitled-to-a-seat-not-a-tray-table/comment-page-3/#comment-5899916 Sat, 23 Nov 2024 14:17:39 +0000 https://viewfromthewing.com/?p=216500#comment-5899916 What a first world problem!

Yeah, it is inconvenient, but forcing someone else out of their seat? The seat works, a tray table is a luxury. Flying first class is a luxury.

As a mechanic, it would have delayed the flight by an hour or more to fix it, so the protocol is, deffer it and fly on.

This dude wasn’t the only person on the plane and sounds remember that.

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By: Tim Hewett https://viewfromthewing.com/deltas-premium-promise-falls-apart-first-class-passenger-told-youre-entitled-to-a-seat-not-a-tray-table/comment-page-3/#comment-5899915 Sat, 23 Nov 2024 14:17:01 +0000 https://viewfromthewing.com/?p=216500#comment-5899915 I’m torn between a valid claim not so dissimilar to many other passengers in not so similar categories.
Yes it’s a valid complaint but the “how could this happen to me, don’t they know who I am” tone is a bit off putting.

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